Considering the large amount of commercial off-the-shelf (COTS) software that’s available on the market, the time and cost of custom software development may only be appropriate in specific circumstances.
You’ve just paid half a million dollars to a custom software development firm to create a customized software solution to help organize and manage your business. Now that Phase I is in service, how are you going to pay for Phase II and possibly even Phase III?
Michael Montecuollo, DOOR3's Director of User Experience and Design, on the "This is Product Management" podcast. He shares how we align stakeholders on a project’s priorities and how we conduct user research when the client is the end user.