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This could be the start of something beautiful

Serving 500+ organizations worldwide

  • AIG
  • freshdirect
  • wells-fargo
  • morganstanley
  • hp-logo
  • elizabeth-arden-logo
  • new-balance
  • clinique
  • olympus

Make a plan for business innovation based on comprehensive research.

Research-backed insights

Sometimes it takes an outside perspective to find the right path forward. Through our honed UX research process, we catalog and synthesize insights gleaned from your users and stakeholders, and combine it with industry analysis. The findings can help us craft a strategy for a new product, improve an existing offering, or even consult on a digital road map for your company.

User research is made up of:

  • User Interviews
    User Interviews

    We interview a cross-section of your current and potential users to learn about their perception of your brand and products, as well as their usage habits, needs, and goals.

  • Stakeholder Interviews
    Stakeholder Interviews

    We speak with a broad range of your internal stakeholders to find out their goals for your digital products and what they need to accomplish those goals.

  • User Personas
    User Personas

    We build composite personas for current and potential users based on our research to help the whole team align on who this product is for, and what’s important to those users.

  • User Observation
    User Observation

    We observe users interacting with your live product, wireframes, or prototypes to not only find usability issues, but also spot moments of friction or opportunity that can lead to future product design improvements.

  • Research Surveys
    Research Surveys

    We tap into a larger group of users or stakeholders with carefully crafted surveys that can tease out broader insights.

  • Competitive and Industry Research
    Competitive and Industry Research

    We delve into your industry, including your competitive set and relevant regulations and requirements, to identify what your product needs to accomplish to be successful while also being compliant, along with finding potential new areas of opportunity.

Our Work

UX & Visual Design

Knovel Engineering

Engineering research platform for new data discovery and search capabilities

Our Process

Our Process
Understand your objectives
It’s important to know the right questions to ask. We begin by gaining an understanding of your business, industry, and objectives through research, workshops, and stakeholder interviews to determine the most useful information to collect.
Talk to users
We start with what your users think now, but also dig deeper to find hidden insights. Through in-depth interviews and observation, we assess how your users currently interact with your business, along with their needs in your sector in general and possible future ways to engage with them.
Synthesize our findings
Everything comes together to inform a greater user experience strategy. Through our extensive UX research, we’re able to develop informed user personas and consolidate stakeholder priorities to hone in on potential product designs and features, and come up with a new concept or a road map for your existing product.

Frequently Asked Questions

Can a new dashboard be fitted to our existing systems?
Yes! We are expert at integrating new reporting and data visualization solutions with your legacy systems. We’ve been improving, integrating, and retiring legacy systems since 2002.
Can a new data visualization solution conform to our existing design standards?
Data visualization solutions are only helpful if they make sense to your users. Through research and conversations with your key decision makers, we work to understand
What platforms do you work with?
Data visualization solutions are only helpful if they make sense to your users. Through research and conversations with your key decision makers, we work to understand your data universe as well as the most crucial data points and insights for your organization. Data visualization solutions are only helpful if they make sense to your users.
Can end users modify reports?
Data visualization solutions are only helpful if they make sense to your users. Through research and conversations with your key decision makers, we work to understand your data universe as well as the most crucial data points and insights for your organization.

A History of Awards and Accolades

  • Blue-award
  • Clutch
  • INC
  • door3-award
  • clutch-2018
  • the-webby-awards
  • nng
  • bluedrop-2014
  • gdusa
door3-clutch-review

What our clients are saying

quote

The primary reason we went for DOOR3 was that they offered consultancy services along with development offerings. They were able to help us define what the project was, making sure we looked at everything we needed to look at and structured it all correctly. That differentiated them from other companies we talked to.

COO, Financial Services Consulting Firm

Partner with a Top Business Research Agency

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Partner with a Top Business Research Agency