Sometimes it takes an outside perspective to find the right path forward. Through our honed UX research process, we catalog and synthesize insights gleaned from your users and stakeholders, and combine it with industry analysis. The findings can help us craft a strategy for a new product, improve an existing offering, or even consult on a digital road map for your company.
We interview a cross-section of your current and potential users to learn about their perception of your brand and products, as well as their usage habits, needs, and goals.
We speak with a broad range of your internal stakeholders to find out their goals for your digital products and what they need to accomplish those goals.
We build composite personas for current and potential users based on our research to help the whole team align on who this product is for, and what’s important to those users.
We observe users interacting with your live product, wireframes, or prototypes to not only find usability issues, but also spot moments of friction or opportunity that can lead to future product design improvements.
We tap into a larger group of users or stakeholders with carefully crafted surveys that can tease out broader insights.
We delve into your industry, including your competitive set and relevant regulations and requirements, to identify what your product needs to accomplish to be successful while also being compliant, along with finding potential new areas of opportunity.
Engineering research platform for new data discovery and search capabilities
The primary reason we went for DOOR3 was that they offered consultancy services along with development offerings. They were able to help us define what the project was, making sure we looked at everything we needed to look at and structured it all correctly. That differentiated them from other companies we talked to.
