Cleaner and simpler solutions to reduce redundancy, focus on essential functionalities
• Cleaner action-oriented pages to increase task performance, and get agents and underwriters on task faster.
• More straightforward and more focused search and filtering tool to reduce complexity, improve usability for average users.
• Faster form completion, less work for users.
Highlighting essential and widely used information, using different measures to give users positive feedback, or prevent errors
• Stronger focus on the most important task for forms and reduces the danger of lost work.
• Consistent use of language to minimize the learning curve for users.
Simple and intuitive navigations, integrating services to make the experience seamless
• Better grouping, simplified labeling, easier navigation.
• Important information, forms, and help are always accessible across the application.
• Integrated services make the in-portal experience seamless and smooth.