Quality Assurance testing is a crucial part of any development project, whether you’re looking to launch a new application, or making updates to an existing one. DOOR3’s QA Quality Assurance services are expert at mitigating risk, by catching and prioritizing the defects that will make the biggest impact on usability and business value. And we have the ability to scale up, with automated and distributed testing capabilities, that can ensure that your launch goes smoothly no matter how big or small.
Quality assurance testing is easily overlooked, but this crucial step in the development process can make or break an application. While making sure your program’s functionality works is important, DOOR3’s quality assurance services take it a step further. We take a user-centric approach to quality assurance services, focusing on how your customers and employees interact with your products and making sure they work for the people that will actually be working with them. By accounting for usability and personas in our quality assurance services, we ensure that the solutions we’ve built function the way you want them to at the most crucial interactions. It also allows us to mitigate risk more efficiently, weighing priority against severity to ensure that the most mission-critical defects are flagged early on. Our QA assessors know how to effectively quantify any errors and the overall impact from minor to major. While an error in your logo might represent a minor defect in terms of functionality, it can have a have a huge impact on brand perception, and thus on business value. We make sure we take everything into account and align defects correctly with their importance to your business and usability concerns.
Our quality assurance services are built into the entirety of our process, from project scoping to the actual development in the front-end and back-end environments. This ensures that we can work to minimize risk every step of the way and nimbly address issues based on their alignment with business value. All this translates into QA testing focused on providing you the maximum amount of confidence with the lowest amount of time and risk.
We are experienced at leading the UAT phase of projects, to ensure that user experience needs are served with each release and that your application provides the intended experience, setting the stage for further product improvements.
Designing applications for mobile can be endlessly complicated, with numerous operating systems and a wide range of devices that may need to be supported; we have the expertise to ensure that even the most complex rollout goes smoothly.
We start by getting a clear understanding of your users’ needs and journey to your product and the end-to-end testing scenarios to deliver the right manual QA testing plan to help mitigate risk and ensure a successful launch.
For large-scale launches, rapid automated testing can reduce any lag time for regression testing and ensure a comprehensive plan to test, not just new functionality, but how it interacts with existing features, providing nearly instantaneous feedback and ensuring that even the most complicated applications launch without a hitch.
Beyond testing from a user perspective, quality assurance can drive the development process with Behavior Driven Development. In BDD, we create testing based on behavior requirements; development follows to support that behavior, and QA testing is continuously integrated to ensure that the finished product achieves your business goals.
Through a process called distributed testing, we can ensure that your application will work, no matter where your users are located, what device they’re on, and how reliable their access to the internet is. Our practices for QA testing “in the wild” ensure that your technology will function as intended around the world and account for a wide range of scenarios.
For complicated applications, especially those that involve lots of data, we can also kick the tires on the core architecture and engineering elements and data processing engines. This way you can be sure things are working well behind the scenes, even if issues are not immediately obvious on the front end.
Large and complex applications can also benefit from automated testing. We assess the needs of the project to determine if it’s warranted; for those with a high degree of repetitive testing or ongoing testing on large and complex systems, automation can offer a great deal of return on investment. We’re well equipped to provide the right automated solutions for your project, from standalone functional automated testing to a fully automated continuous deployment model. Our solutions target the right methodology to reduce the rate of regression errors and provide the most reliability for complicated builds, with the lowest necessary overhead.
Sometimes it helps to have a set of eyes that aren’t intimately involved in the development process. We can advise external development teams through QA testing and won’t hold back on sniffing out and identifying defects. We also work collaboratively with clients for QA testing process management, to either train up a QA team or audit their QA process and, in doing so, bring structure and organization to their quality assurance process.
The emergence of artificial intelligence presents new challenges for QA testing. The ways that AI systems achieve results aren’t always traceable, similar to human reactions, and it puts more of an onus on testing to make sure the right percentage of outcomes are good.
For particularly complex interactions or vast applications, automated testing can offer value in QA testing. By automating the processing of vast amounts of data, quality assurance services can provide maximum testing coverage while cutting down on the human effort involved.
Michael F. Dunleavy
Executive Vice President
Crown Holdings, Inc.