We are a UX design agency based in New York City.

The products and designs we produce are informed, intuitive, and long-lasting. Our client list is global.

 Dr. Treat: From Project Beginnings to MVP launch

Dr. Treat: Our UX Agency’s Design Work in Action

With over a decade of industry experience, our UX design agency has collaborated extensively with companies in New York. We are thrilled to extend our expertise in user interface design and user experience to companies, ensuring tailored solutions that align seamlessly with their objectives. For Dr. Treat, we designed and built a boutique vet’s mobile and desktop product, honing in on their blue sky vision. Our specialised expertise in UI/UX design ensures precise alignment with their visionary goals, delivering an exceptional digital experience.

Recent UX Awards


2023 GDUSA American Digital Design
Awards, Startup Website
& Mobile Redesign


2023 Web Excellence Award Winner,
UX Mobile Development


2022 W3 Award Winner,
Education Websites

Our UX Design Philosophy

  • All About the People

    At our UX design agency in the heart of New York City, we’re all about people. Our UX design team provides value to projects by empathising with the user. Designing for usability maximises return on investment across product sectors.

  • Purpose is the Point

    At DOOR3, being a dedicated UX design agency is not just a tagline; it’s our guiding principle. We put function first. Our aim is timeless, intuitive, functionality. From the start, we drive toward the why ensuring that every aspect of our work reflects the core values of our UX agency.

  • Collaborative & Multidisciplinary 

    A well designed application isn’t just about design – it’s created through the expertise drawn from many disciplines, with a special focus on UX. Our UX designers work closely with business analysts, project managers, and engineers to make something that works well, for your needs.

    This approach, enriched by our UX expertise, ensures that our work is finely tuned to meet your specific needs, creating something that not only looks good but functions seamlessly.

 Our UX Design Philosophy

We design software your users will love, built on research and UX expertise.

Our Design Capabilities

Meet Our Expert UX Design Consultants

  •  Tom McClean

    Tom McClean

    UX & Design Practice Lead

  •  Senior UX Designer

    Federico Fernandez

    Senior UX Designer

  •  Jon Allen

    Jon Allen

    Senior UX Designer

  •  Bailey Costello

    Bailey Costello

    Senior UX Designer

“They are an extremely professional and knowledgeable company.”

Paula Balzer,
CEO, gigHire

 Top UX Design Agency NYC 2024 | DOOR3
Industries We Serve

Empower your financial enterprise with our UX design expertise. We provide actionable intelligence, insightful dashboards, and high-performance reporting platforms to elevate your financial services.

As a UX design agency, we streamline insurance processes. From quote generation to claims management, our UX design solutions remove complexity and friction, ensuring a seamless digital experience.

Our UX design firm facilitates connectivity through secure intranets and bespoke applications, fostering productivity across your legal offices.

We develop systems managing complex supply chains, connecting distributed workforces with unified field and UX design software solutions.

For startups and fintech companies, our UX design agency accelerates innovation. We specialize in rapidly launching, iterating, and perfecting new products for both consumer and business-focused markets.

In non-profit sectors, our UX design team manages knowledge bases, connect communities, and personalize user journeys. From donor engagement to volunteer coordination, we’re here to amplify the impact of your noble cause.

We stand at the forefront of innovation. Our UX design solutions redefine learning experiences, offering personalized journeys for prospective students, faculty, and staff.

We enhance consumer and retail services by expanding audiences and driving sales. Our technical and user experience innovation ensures a competitive edge in the market.

Our Services

DOOR3 modernizes technology and evolves the enterprise, whether that’s a single business application or an entire organization. Our purpose is to provide our clients with expert guidance and to build software vital to their organizations.

Frequently Asked Questions

What is UX design?

UX design, or user experience design, is a discipline focused on enhancing the overall experience that users have with a product, service, or system. It involves understanding users’ needs, behaviors, and preferences to create intuitive, efficient, and enjoyable interactions. UX designers employ various techniques, such as user research, prototyping, and testing, to optimize the usability, accessibility, and satisfaction of users, ultimately aiming to deliver a seamless and positive experience.

What is a UX design agency?

A UX design agency specializes in creating digital products –e.g., software, mobile apps, websites and design systems– that are engaging, user-friendly, intuitive, and easy to use. The underlying focus of this work is understanding user needs, goals, and behaviors, and using that knowledge to create interfaces that meet those needs.

What are the areas of focus for DOOR3 as a UI/UX design agency?

DOOR3, as a UI/UX design agency, focuses on designing software that users will love, with a positive impact, grounded in extensive research and expertise. Our UX and Design team takes primary responsibility for delivering world-class user experiences that not only meet but surpass client goals while seamlessly integrating with technical requirements. Utilizing a range of techniques, from comprehensive user research to intricate prototyping, we stay at the forefront of the latest methodologies and tools, ensuring global competitiveness in the dynamic field of UX design.

Our commitment to excellence extends beyond individual projects, fostering seamless collaboration across all facets of DOOR3. This approach ensures effective communication, streamlined processes, and successful project outcomes. We actively engage with our business partners, encouraging collaborative iteration, passionately articulating solutions, and cultivating lasting relationships.

The UX department at DOOR3 serves as the guardians of our brand, actively shaping our visual communication to enhance brand perception. We continuously evolve assets and public presence, driving consistency through standardized resources to facilitate efficient workflows and deliver high-quality outcomes. This unique position allows us to create positive feedback loops, acting as engines of growth for the organization.

Key responsibilities of our UX department include leading UX discovery, facilitating workshops, conducting user research, testing, and presenting findings. We construct maps, flows, schemas, and wireframes based on deep understanding and empathy to visually communicate the user journey. Our team creates intuitive, purposeful, and beautiful interface designs that not only fulfill user needs but also align with business goals and technical requirements. At DOOR3, we don’t merely copy; we define and disrupt industries.

Furthermore, we excel in building functional, scalable, and flexible design systems that drive consistency and efficiency across projects. Our expertise extends to creating immersive product prototypes for testing, presentation, and showcasing on the web. Communication is a cornerstone of our approach, as we engage with DOOR3 departments and clients to build strong relationships and continuously evolve processes. Overall, our focus on research, collaboration, and innovation positions us as leaders in the UI/UX design space, driving positive outcomes for our clients and contributing to the growth of the organization.

How does DOOR3 separate itself from other top UX design agencies in NYC?

DOOR3 distinguishes itself from other top UX design agencies in NYC through several key factors:

1. Extensive Industry Experience: With over two decades of experience in the industry, DOOR3 has established itself as a leader in UX design, collaborating extensively with companies in New York and globally. This depth of experience allows us to bring a wealth of knowledge and expertise to every project we undertake.

2. Global Client Base: Our client list spans across the globe, showcasing our ability to deliver exceptional UX design solutions to companies of all sizes and industries. Our international reach demonstrates our capacity to adapt and excel in diverse business environments.

3. Specialized Expertise: DOOR3 specializes in UI/UX design, focusing on creating intuitive, functional, and visually appealing user experiences. Our dedicated team of UX designers works closely with business analysts, project managers, and engineers to ensure that every aspect of our work reflects the core values of our agency.

4. Tailored Solutions: We prioritize understanding our clients’ objectives and goals, delivering tailored solutions that exceed expectations. Our collaborative approach, enriched by our UX expertise, ensures that our work is finely tuned to meet the specific needs of each client, creating something that not only looks good but functions seamlessly.

5. Comprehensive Service Offerings: DOOR3 offers a comprehensive range of UX design services, including enterprise design systems, UX and design audits, data visualization, user interface design, testing and solution validation, and user and business research. This breadth of services allows us to address a wide range of client needs and deliver holistic solutions.

6. Commitment to Quality: Quality is at the forefront of everything we do at DOOR3. We adhere to rigorous standards and processes to ensure that our solutions meet the highest quality standards and exceed client expectations. By prioritizing quality in our work, we strive to deliver exceptional outcomes for every project we undertake.

Can DOOR3 help redesign a legacy software?

Yes, DOOR3 specializes in redesigning legacy software. Our team has extensive experience in modernizing outdated systems and can help improve their usability and user experience.

What process should I expect when working with DOOR3 as a UX agency?

At DOOR3, we follow a well-defined process to ensure that we deliver high-quality UX/UI design services that meet our clients’ needs. Here are the steps you can expect when working with us:

1. Discover: We begin by gaining a deep understanding of your business, your users, and your goals. We conduct user research, stakeholder interviews, and competitor analysis to inform our strategy.

2. Strategize: Based on our research, we develop a digital strategy that aligns with your business objectives and addresses the needs of your target audience.

3. Design: Our team of UX/UI designers works collaboratively to create wireframes, prototypes, and visual designs that bring your product to life. We focus on creating intuitive and engaging interfaces that provide an optimal user experience.

4. Develop: Once the designs are approved, our developers take over to bring the product to life. We use agile development methodologies to ensure that the product is built efficiently and covers the needs of your users.

5. Test: We conduct extensive testing throughout the development process to ensure that the product meets your requirements and provides an optimal user experience.

6. Launch: When the product is ready, we work with you to plan and execute the launch. We provide ongoing support to ensure that the product continues to meet your business needs and provides value to your users.

Overall, our process is designed to ensure that we deliver high-quality UX/UI design services that meet your needs and exceed your expectations. We believe that the key to success is collaboration, and we work closely with our clients throughout the process to ensure that we deliver a product that meets their specific requirements.

​How much does it cost to hire DOOR3 for a UI/UX design project?

The cost of a UI/UX design project can vary depending on the scope, complexity, and timeline of the project. At DOOR3, we offer competitive pricing and work with our clients to find solutions that fit within their budget.

How to pick the right UX design agency in NYC?

If you’re looking for a UX design agency in NYC, it can be overwhelming to choose the right one. Here are some factors to consider when selecting a UX design agency:

1. Experience: Look for a UX design agency with experience working on projects similar to yours. Visit their website and review their case studies to get an idea of the type of work done and the results they have achieved.

2. Expertise: Make sure the UX design agency has the necessary skills and expertise to meet your specific needs. Check if they specialize in a particular area, such as mobile app design, web design, or user research.

3. Communication: Clear communication is essential for a successful partnership. Make sure the UX design agency is transparent, responsive, and can provide regular updates on the project’s progress.

4. Team: The agency’s team is the backbone of your project. Make sure they have a skilled and experienced team with a range of different skill sets, including designers, researchers, and developers.

5. Process: A good UX design agency should have a well-defined process for delivering projects. Ask the agency about their design process and how they involve clients in the design process.

6. Budget: Budget is an important consideration when selecting a UX design agency. Make sure the agency can work within your budget and provide a detailed breakdown of the costs involved.

By considering these factors, you can find the right UX design agency that can help you achieve your business goals and deliver a great user experience for your customers.

Let’s work together.