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On Monday, January 11th , the user-experience research firm Nielsen Norman Group announced the 2016 winners of their Best Intranet Design Annual...

In Part 2, we walked you through an exercise that, in a mock scenario, helps you understand your users and the mobile...

As growth in mobile commerce and content consumption increases, it has become imperative for businesses to have a mobile strategy in place...

The scenario is this: You work for ACME. ACME makes a line of gardening supplies and your mission is to make ACME...

Small to mid-size businesses (SMBs) face challenges specific to their scale. A business under $75M can benefit explosively from Digital enablement, but...

The key to creating successful and user-friendly mobile experiences is empathy. Not the mushy kind, but the pragmatic kind of empathy in...